Continuous Support for Continuous Success

Our Support Services are designed to seamlessly integrate with your team, providing the expert assistance and continuous enhancement your projects demand.

We go beyond traditional support; we partner with you to delve into the deeper questions, maintain your solutions, and drive perpetual improvements.

By augmenting your team with our expertise, we ensure that your analytics and digital strategies remain cutting-edge and effective.

Whether it's navigating complex challenges or optimizing ongoing operations, our dedicated support empowers your organization to thrive in a constantly evolving digital landscape, making us an integral part of your team's success.

Image of Central Plytrix logo connected to team members with text 'Challenges? We're here!' representing support services and collaboration.

End-User Support

Leverage Plytrix’s top tier in-house talent and proven processes to keep your Analytics stack performing at its peak

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Business as Usual Support
Enjoy the benefits of our SLA based dedicated resources who ensure that there are no interruptions to your Analytics operations
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Deep-Dive Analysis
Let’s team up your Super users with our best resources. The output of in-depth analysis of key business questions are recorded in a business friendly manner and disseminated during regular touch points
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Adoption Workshops
Driven by the customer’s needs, our regular tailored sessions will aid in business adoption and consistent use of derived insights to ensure that your investment pays off
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Perpetual Improvement
Driven by the customer’s needs, our regular tailored sessions will aid in business adoption and consistent use of derived insights to ensure that your investment pays off

Our Collaborative Approach

At the core of our service is a partnership ethos, ensuring we're with you at every stage of your eCommerce journey. Our process is crafted to seamlessly integrate with your business, providing targeted analytics solutions from inception through to continuous growth.
Strategic Partnership
Our journey together starts with a deep dive into your business goals and challenges. This foundational stage establishes us as your analytics partner, committed to crafting solutions that resonate with your unique business landscape.
Solution Crafting
With a clear understanding of your objectives, we move to develop bespoke analytics strategies. This phase is focused on implementing robust tools and methodologies tailored to provide insights that drive decision-making and growth.
Sustained Support
Our commitment to your success extends beyond project completion. We offer ongoing support and advisory services to help you navigate the dynamic analytics landscape, ensuring your analytical capabilities remains a cornerstone of your strategic toolkit.
Iterative Enhancement
Delivering our initial solution marks the beginning of a cycle of enhancement and fine-tuning. Through active engagement and feedback, we refine our approach, ensuring our analytics solutions are perfectly aligned with your evolving business needs.

Example technology stack

Flowchart diagram showing data extraction from Shopify, Salesforce, Google
Analytics, and other sources to 'Extract & Load,' then 'Transform & Model,' resulting
in 'Insightful dashboards,' 'Assessment & AI recommendations,' and 'Strategic data
activations.'

Leading brands trust Plytrix with their data.

Logos of various health and wellness brands arranged in a circle around the Plytrix logo, representing partnerships and collaboration.

What Our Clients Say

Logo of earth rated
"Plytrix has been an invaluable partner for our e-commerce business. As a result, we are able to more easily uncover insights on our customer's behaviors and confidently make decisions."
Illustration of 5 star rating
Image of Divyan Selvadurai, cited in current review
Divyan Selvadurai
Earth Rated - Co-Founder
Unison logo
Plytrix followed through on commitments, met (and beat) deadlines, documented everything, and delivered a well-thought out and beautifully executed product— whether it be code or dashboards."
Illustration of 5 star rating
Image of Felicia Levy, cited in current review
Felicia Levy
Unison - Director of Analytics
Filld logo
“Before Plytrix, our analytics process was largely adhoc and relied on queries against our prod database (with no visuals). Plytrix helped us level up and implemented a robust analytics stack based on Redshift &
Illustration of 5 star rating
Image of Chris Aubuchon, cited in current review
Chris Aubuchon
Filld - CEO & Founder
Logo of earth rated
"Plytrix has been an invaluable partner for our e-commerce business. As a result, we are able to more easily uncover insights on our customer's behaviors and confidently make decisions."
Illustration of 5 star rating
Image of Divyan Selvadurai, cited in current review
Divyan Selvadurai
Earth Rated - Co-Founder
Unison logo
Plytrix followed through on commitments, met (and beat) deadlines, documented everything, and delivered a well-thought out and beautifully executed product— whether it be code or dashboards."
Illustration of 5 star rating
Image of Felicia Levy, cited in current review
Felicia Levy
Unison - Director of Analytics
Filld logo
“Before Plytrix, our analytics process was largely adhoc and relied on queries against our prod database (with no visuals). Plytrix helped us level up and implemented a robust analytics stack based on Redshift &
Illustration of 5 star rating
Image of Chris Aubuchon, cited in current review
Chris Aubuchon
Filld - CEO & Founder

We work with best-in-class technologies

Airbyte logoAmplitude logoMixpanel logo
Firebolt logoSegment logoSnowflake logoGoogle Tag Manager logoPower Bi logoGoogle Big Query logoGoogle Cloud logoDatabricks logo
Mlflow logoAmazon web services logoAzure logoHeap logo
Snowplow logotableau logoFivetran logo
Apache Superset logoPhyton logo

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