Frequently asked questions

Who will work on your projects?

Each client will be assigned a dedicated project manager. This single POC will be on all calls & facilitate the majority of client communication, providing cohesiveness and making sure that all technical requirements are defined within the proper business context. In the background, your project manager will be coordinating a roster of expert data analysts, scientists, & engineers to get  the job done.

What tools do you use?

Our solutions are vendor-agnostic and we seek to identify the best technology fit for a specific problem. We are well versed in both open source & paid technologies and we are able to adapt according to your needs; however, an analytics optimized warehouse (such as Redshift, SnowFlake or BigQuery) is necessary for all clients.

Can I employ your services for a project requiring less than 8 hours of work per week?

Our minimum engagement includes 8 hours per week. If you have a project that requires less than 8 hours per week, then we recommend that you hire a freelancer.

What is the minimum engagement for your services?

Our minimum engagement is one month, however, we aim for commitments of at least 3 months. We are committed to the success of our clients, and we've come to learn that most analytics efforts take some time to see through.

Do you offer discounts for startups?

We believe our rates to be competitive based on the current market and the value we deliver. We understand that for young startups our fees may seem quite substantial and for that reason, we only work with venture-funded start-ups and well-established SMBs. If you're not ready to jump in just yet, that doesn't mean you can't say hi! Give us a call so you're on our radar and we can re-convene once the time is right.

How soon can you start?

That's difficult to say as the timing will depend on our current commitments and your unique requirements. Please contact us and we can schedule a free initial consultation.

Can we make amendments to your service agreement or can you sign ours instead?

The Plytrix Service Agreement is designed to facilitate a frictionless working relationship between us and our clients. While we are open to general feedback, we do not make one-off edits or sign alternate contracts.